Refund Policy
Effective date: August 10, 2026
This Refund Policy is maintained by Dead Pantry Chef. It explains how you can request a refund for a subscription purchase. If you have questions, contact us at DeadPantryChef@outlook.com.
1. Money-back guarantee
We want you to be happy with Dead Pantry Chef. If your subscription is not what you expected, you can request a full refund within 30 days of your original purchase date.
This 30-day money-back guarantee applies to all paid plans, including the Macros & Export plan, Smart Pantry plan, and Full Coven bundle.
2. How to request a refund
The easiest way to request a refund is through our payment provider, Paddle. Visit paddle.net and use the email address you used when you subscribed to locate your order.
You can also email us directly at DeadPantryChef@outlook.com with your order details and we will be happy to help.
3. What happens after a refund
Approved refunds are processed to the original payment method. Once a refund is issued, the refunded subscription period will end and you will return to the free tier or the subscription will be cancelled, whichever applies.
Refunds are typically processed within 5-10 business days, depending on your payment provider.
4. Subscription cancellations
You can cancel your subscription at any time from the Plans page in the app or through Paddle. Cancelling stops future charges but does not automatically refund the current billing period unless you request a refund within the 30-day window.
5. Exceptions
We reserve the right to refuse refund requests that appear fraudulent, abusive, or made outside the 30-day guarantee period, except where required by applicable law.
6. Contact us
Questions about refunds or billing? Reach us at: DeadPantryChef@outlook.com